Access Training – Accessibility Overview

About Access provides training in different ways, from an informal meeting with members of a trade association or professional body, to specific issues around disability or the built environment. It might be delivered to a range of businesses off-site, generating valuable interaction and enabling them to learn from each other’s experience, or it might be in-house, direct to clients at their own premises.

We offer access audit training, disability awareness training, user needs, disability provisions within the Equality Act. It can be prompted by fresh guidance on disability issues, new premises, changed layout of premises, new staff. It is relevant to staff at all levels from senior management to shop-floor and customer-facing staff.

A training session for employees within an organisation or for members of a trade association can cover any or all of our specialist areas, depending on the requirements of the group. For that reason the duration of the course is flexible, so we’ll work with you to try and fit the things you need to know into the amount of time that you can spare.

Typically, we’ll be working in a building that is familiar to some but not all of the delegates and we’ll explore our environment to highlight examples of good practice and to try and find a few things that are not quite right.

Access Training – The Access Audit

Our Access Audit training is a two-day course that deals with user needs. We ask: What is an access audit? We look at the legislation that an Access Audit is designed to address, and we study practical examples of good and poor practice from the built environment.
Access Audit training is generally delivered at a client’s premises as an in-house course, but it can also be done as an open course.
Delegates can draw on their own experiences and we will help them to learn from each other. It’s particularly useful for surveyors who want to work on access, and it has also proved valuable for health and safety professionals.

Access Training – The Equality Act

The Equality Act is examined in some detail as part of this website but our dedicated course will give you greater insight into what the legislation demands. We don’t do chapter and verse but we do make sure we cover the provisions of the Act that are relevant to you.
The Equality Act was introduced to provide protection throughout society against many forms of discrimination. At About Access we only deal with the Act from the point of view of disability. It will look at the terms of the Act, which people are defined as disabled, what sort of preventative and remedial measures are considered reasonable, what the various duties are for staff and visitors and what the impact is on local authorities and businesses. The duration of the course is flexible.

Disability Awareness Training

These are typically day courses but can be shorter if required. The course covers how to meet and greet people, language, stereotypes and prejudice, medical and social models of disability and what are barriers to access.

This is useful for all employees from management so they can understand how policy can impact, to front of house staff so they are confident to carry out their duties with disabled customers.

To discuss your requirements please contact us on 01482 651101 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or for further information visit www.aboutaccess.co.uk