Creative Audio-Visual Solutions Vacancy – Installation Engineer

Creative Audio-Visual Solutions
Vacancy – Installation Engineer
Salary £30,000 - £40,000 Depending on Experience and Skills
Hertfordshire, AL9

The demand for more relevant technology in the houses of worship market is high, and Creative AV Solutions is a UK-leading design and installation company specialising in permanent AV installations in the niche ‘houses of worship’ market.  We also work with clients such as schools, public buildings, commercial premises and sports clubs.

Our work allows us to work with people with a broad range of technical understanding.  So, we listen first, then advise, discuss, recommend and specify a system that fits the current and future needs of the organisation whilst remaining simple to operate for non-technical users.

We create installations that are sympathetic to buildings sometimes over 1000 years old, to brand new buildings and we work with architects and space designers to ensure the system is fit for purpose and always aesthetically sensitive

Come and work with us, and as the company continues to grow, you can expect the following tasks and responsibilities working on sites around the home counties and beyond*.  This is an opportunity to become an integral part of the company team with the opportunity to influence company decisions and create new opportunities for the company and yourself.

*Occasional (2-3 times a year on average) requirement to stay away from home for a few days when it is uneconomical to commute.

This list is our ideal candidate, but it’s unlikely that you will ‘tick every box’.  Please do not be put off by this, and if you think you reach 60-70% of the list, we encourage you to apply as training in some areas can be provided and we are equally looking for attitude as well as experience and skills.

Core Responsibilities:

• Installation.  Taking responsibility for your own productivity and work on site according to company standards whilst collaborating with the team to achieve the goal of a successful installation
  
  • Desirable Quality – leadership, taking responsibility for the team’s productivity
• Installation - 1st Fix
  
  • Installation of cabling and infrastructure
  • Making decisions on cable routes using best installation technique (e.g. containment, fixing type) and empathy relating to historic, listed building (training to be provided if you do not have church AV installation experience)
• Installation - 2nd Fix
  
  • Installation of equipment (including high level winch-screen mounting)
  • Deciding on equipment location (and justifying by application of technical knowledge)
  • Rack building/configuration (mostly built offsite)
  • Desirable Quality – Bring customisation and bespoke design to the plans
• Installation - Commissioning of systems – Audio
  
  • Setting up systems to minimise chance of damage through non-technical operation
  • Digital mixing desks and peripheral equipment setup according to client requirements and industry best practice
  • Digital Sound/speaker processors
  • Low impedance and 100v line speaker system setup and speaker/amplifier matching
  • Radio mic setup according to OFCOM licencing and manufacturer recommendations
• Installation - Commissioning Systems – Video
  
  • Applying experiential technical knowledge/understanding to the following
    
    
    • Digital signal transmission and distribution over CAT6A, HDBaseT, SDI, Fibre
    • Switcher/scaler setup
    • Video mixers
    • HDMI and HDBaseT Distribution
  • Remote control of PTZ cameras using various protocols via web GUI and physical equipment (e.g. joystick)
  • Live Streaming hardware/software configuration
  • Custom configuration of control panels (e.g. Kramer RC-208, Kramer SL-240)
  • Custom GUI setup according to Project Management/System designer requirements
  • Off-axis projection
  • High-level winched projection screens
• Assisting project managers in system design by contributing technical knowledge
• Service calls to existing customers, including those on maintenance contracts
• PAT-Testing Audio-Visual equipment
• Managing customer expectations through excellent communication
• Keeping management team abreast of progress on installation and any issues arising
• Training non-technical users on how to use their new AV system
• Proactively looking into new and latest technology from preferred brands and suppliers and making the management team aware
• Proactively learning equipment in advance of installation
• Taking ownership for your preparation to ensure you are well prepared for the next job and to encourage the rest of the install team to follow your example
• Potential (in time) to grow other areas of the business with commission-based earnings

Person Specification and Skills/Experience

• Approachable with a positive and encouraging, solution-based attitude
• Good attention to detail both in written communication and on installations
• Able to communicate your opinions and ideas clearly and to explain decisions made
• Able to effectively explain technical concepts to a non-technically-minded person
• Able to pick up new technology easily (good aptitude) and willing to learn and improve in areas requiring development
• Open-minded and able to take constructive criticism in order to improve
• Able to stay calm in stressful environments and to remain professional especially onsite and in public when representing the company
• Good termination skills, including audio (soldering XLR, Jack plugs etc) and video (Cat6, Cat6a, SDI/Coax etc)
• Working knowledge of live and installed public address and full-range audio systems
• Working knowledge and understanding of EDID, HDCP and how this can affect HDMI transmission over multiple cable types (HDBaseT, Cat6a, HDMI) and subsequently able to effectively troubleshoot issues during commissioning and service calls
• Able to work at height off a variety of high-level platforms, including long ladders
• Able to take a logical approach to troubleshooting both audio and visual signal issues
• Good DIY knowledge and working knowledge of building structure to allow decision-making on the best way to install equipment (safest way without compromising its effectiveness)
• Able to use and configure PC and Mac computers
• Full driving licence and within commuting distance of the office
• Whilst it is not essential you have any specific faith or belief; it is essential that you are able to conduct yourself in a professional manner that will be inoffensive to those who have a faith.
• Certification in IPAF, PASMA, CSCS/ECS card holder
• Current certification in Health and Safety, First Aid
• Experience in houses of worship AV installation
• Qualification in live audio
• Appreciation of how small businesses operate as opposed to large (50+ employee) companies
• Flexible with hours of work

Hours and Benefits:

• Monday to Friday - 8am – 6pm For site-based days (commute from office each day)
• Monday to Friday – 8am – 4pm for office-based days
• Occasional evening commitments (advance notice given) for training/events
• 28 days total (includes 8 bank holidays)
• Occasional stay aways with time off in lieu
• Company purchase scheme

Location:

Hertfordshire, AL9

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